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*There will be no delivery of uniform to kindergarten centres during school holidays*

Delivery Terms

 1. Pick-up at Our Outlet

• Please refer to CONTACT page for contact details and operation hours.

• Pick-up at our outlet can be done after 2 working days upon online purchase made.

• Receipt or invoice must be printed and brought along as proof of purchase during collection of goods.

• Goods will be returned to shelf if not collected after 30 days. No refunds will be made.

 

 2. Pick-up at PCF Centres (applicable to PCF customers only)

• Please ensure child is CURRENTLY ENROLLED in selected centre, otherwise goods will be returned to our outlet. Child’s name is mandatory to verify order recipient.

• Goods ordered online will be processed, dispatched and delivered to selected PCF Centre within 7-10 working days.

• Delivery to selected PCF Centre is free of charge.

 

 3. Direct delivery to residential address

• Goods ordered online will be processed, dispatched and delivered to residential address within 5-7 working days. There may be 1-2 days delay due to high volume during peak periods.

• Delivery to all other addresses in Singapore (except Tuas and Pulau Ubin) is chargeable at a flat rate of SGD5.00 per online order.

• Receiver’s contact number is mandatory upon checkout so that delivery personnel can reach the receiver in case of any unforeseen circumstances.

 

Exchange Policy

• Goods sold are exchangeable within 14 days with the receipt as proof of purchase.

• Goods sold are only exchangeable at our outlet and mass sales locations (during Nov/Dec).

• Goods returned for exchange MUST be in ORIGINAL condition, i.e. not washed and/or worn, not altered, not ironed and in original packaging.

• Goods sold are NON-REFUNDABLE.

• All exchanges are subjected to availability.

 

The company reserves the right to amend the delivery terms and exchange policy without prior notice.  Those changes will be posted on this page.

 

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